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How can I subscribe to Gemcentral's newsletter?Subscribing to Gemcentral's newsletter is a great way to stay updated on new product releases, special promotions, and educational content about gemstones and crystals. To subscribe, simply visit our website and enter your email address in the newsletter signup form at the bottom of the page. You'll then receive a confirmation email to complete the subscription process.
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How does Gemcentral ensure the responsible sourcing of its gemstones, crystals, and rocksAt GemCentral, we are committed to ethical and responsible sourcing of all our products. We work closely with reputable suppliers who adhere to strict ethical guidelines and have transparent supply chains. Our team takes great care to ensure that the gemstones, crystals, and rocks we offer are sourced in a sustainable and socially responsible manner. Additionally, we prioritize working with suppliers who support fair labor practices and environmental conservation. We are dedicated to providing our customers with high-quality products that have been ethically sourced, and we take pride in our commitment to responsible business practices.
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Does GemCentral have any policies in place for recycling or reusing packaging with ordersYes, at GemCentral, we are committed to sustainability and reducing our environmental impact. We strive to minimize waste by using eco-friendly and recyclable packaging materials whenever possible. We also encourage our customers to reuse or recycle the packaging they receive with their orders. Our goal is to support environmental conservation efforts and promote responsible consumption within the gemstone and crystal industry. We believe that by collectively making small changes, we can contribute to a healthier planet for future generations. Thank you for partnering with us in this important endeavour. Our workshop Located in Tasmania is fitted with a large 3 phase solar array, which runs all of the cutting and processing equipment in our workshop.
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What payment methods does Gemcentral accept?Gemcentral accepts various payment methods, including credit and debit cards (Visa, Mastercard, American Express, and Discover), PayPal, and Apple Pay. We also offer the option for customers to use Klarna for buy now, pay later, and installment payment plans for their purchases.
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What is Gemcentral's shipping policy?Gemcentral offers worldwide shipping for our gemstones, crystals, and rocks. We aim to process and ship orders within 1-3 business days, and delivery times may vary depending on the destination. We provide shipping options such as standard shipping, expedited shipping, and international shipping. Customers will receive a tracking number to monitor the status of their order.
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What is Gemcentral's refund & returns policy?
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